Privacy Policy

1. Introduction

At Dent Bonova (“we,” “company,” “us,” “we”), we attach great importance to the privacy of the personal data of our visitors and service users (“you,” “user”). This Privacy Policy explains how we collect, process, use, store, and share your personal data. Our policy has been prepared in accordance with the Personal Data Protection Law No. 6698 (KVKK) and the European Union General Data Protection Regulation (GDPR).

2. Personal Data We Collect

We collect the following types of data from our visitors and patients:

• Identity and Contact Information: Name-surname, Turkish ID number, birth information, address, e-mail, telephone number.

• Health Information: Examination, diagnosis, laboratory, prescription and treatment information.

• Location Data: Approximate IP-based geographic data.

• Technical and Cookie Data: IP address, device type, browser information, site usage habits and duration.

• Payment Information: Bank/Credit Card information required for payment transactions (for billing purposes).

3. Purposes of Using Data

The collected data is processed for the following purposes:

• Health diagnosis, treatment, follow-up and registration processes

• Appointment management, patient information and digital service delivery

• Billing and financial processes

• Website monitoring, performance, security and data analysis

• Marketing, satisfaction surveys, campaigns and information content

• Ensuring hygiene/system security, fulfilling legal obligations

4. Legal Basis

– Performance of treatment and provision of health services
– Article 5/2‑c of the KVKK (“performance of law, contract or rights and obligations”)
– Processes based on explicit consent (“information, campaign notifications”)
– Works based on legitimate interest (“security, system continuity, hostage”)

5. Use of Cookies

Our website uses cookies for functionality, performance, analytics, and advertising purposes. You can adjust your cookie preferences in your browser settings; however, some services may not function properly in this case.

6. Sharing of Data

Your personal data may be shared with the following parties:

• Official institutions such as the Ministry of Health, Social Security Institution, and judicial institutions

• Insurance companies, medical laboratories, external healthcare business partners

• Third parties providing call center, payment systems, legal and archiving services

• Marketing and advertising partners with your consent

All data transfers are made in accordance with Articles 8 and 9 of the KVKK.

7. Storage Period

Your personal data is retained for the duration of the service provided and as long as legally required. Post-treatment retention is limited to the periods specified by law. When necessary, it is anonymized, stored, or deleted.

8. Security Precautions

Appropriate physical, technical, and administrative measures are implemented to ensure data security. These measures include access controls, data encryption, confidentiality agreements, regular audits, and updates.

9. Your Rights

According to Article 11 of the KVKK, you have the following rights:

• Finding out whether it has been processed or not

• Request information if processed

• Learning purpose and use

• Knowing domestic/international transfers

• Correction of missing/incorrect data

• Deletion or anonymization if unnecessary

• Objection to decisions originating from automated systems

• Claim for compensation due to unlawful processing

Your applications will be processed within 30 days. If your response exceeds 10 pages, you may be charged an additional page fee.

10. Application Procedure

In writing to the DENT BONOVA Personal Data Controller;

• Mail: Osmangazi, Dumlupınar St. No: 164/A, 35535 Bayraklı/İzmir

• Email: info@dentbonova.com

• Applications can be made via KEP / Secure electronic signature.

Your applications will be evaluated and the response will be sent to you.

11. Changes in Policy

When the privacy policy is updated, it will be published on the website. Significant changes can be notified via email. It will take effect on the date of publication.

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📌 Corporate Information

• Data Controller: Dent Bonova

• Address: Osmangazi, Dumlupınar St. No: 164/A, 35535 Bayraklı/İzmir

Communication: 0549 586 88 35 – info@dentbonova.com

 

Cookie Policy

1. What is a Cookie?
Cookies are small text files placed on your device by websites. Your browser will recognize these cookies when you revisit the site, so the site can provide you with a more personalized experience.

2. Why Do We Use Cookies?
At Dent Bonova, we use cookies for the following purposes:

• Necessary (Mandatory) Cookies: Used to ensure site security and for the operation of main functions (e.g. session management).

• Performance and Analytical CookiesCollects data such as the number of visitors, which pages are viewed, site performance, etc. anonymously and is used for site improvements. 

• Functional Cookies: Remembers user preferences (language, form information, etc.), providing quick access on subsequent visits .

• Advertising and Targeting Cookies: Displays content tailored to your interests through on-site and third-party advertising networks.
  
  

3. Which Cookies Are Used?

4. Is Your Personal Data Stored?
Cookies may collect technical data such as IP address and browser information, but direct personal data such as address, name, or Turkish ID are not collected. Third-party cookies used for advertising purposes perform limited and anonymous data processing.

5. How to Manage Your Cookie Preferences

• You can reject or delete cookies from the “Privacy and Security” tab in the “Settings” section of your browser.

• Steps for popular browsers:

  • Chrome: Settings > Privacy and Security > Cookies

  • Firefox: Menu > Options > Privacy & Security

  • Browser cookie cleaning/policy settings are active on iOS/Android.

• If you disable cookies through your browser, some site features may not work.
  
  

6. Cookie Policy Updates
This policy may be updated from time to time. To highlight changes, the "Last updated" date will appear at the top of the page. Visitors are encouraged to check the current version. .

7. Communication
Questions you may have about cookies or your personal data info@dentbonova.com via e-mail address or Communication You can send it from our page.