INSTITUTIONAL

KVKK

PERSONAL DATA PROTECTION AND PRIVACY POLICY

At Dent Bonova Oral and Dental Health Polyclinic (referred to as "Clinic" or "Dent Bonova"), we place great importance on the security and confidentiality of your personal data. This text has been prepared for your information pursuant to Personal Data Protection Law No. 6698 ("KVKK").

1. Data Controller

In accordance with KVKK, your personal data is processed as data controller. Dent Bonova Oral and Dental Health Polyclinic. is processed by.

Address: Mansuroğlu Neighborhood 286/3 Street No:3/A Bayraklı / Izmir
Telephone: 0549 586 88 35
Email: info@dentbonova.com
Web: www.dentbonova.com

2. What Personal Data Do We Collect?

Your personal data below may vary depending on the services offered:

  • Identity Information: Name, surname, Turkish ID number, date of birth, etc.

  • Contact Information: Phone number, email address, address information

  • Health Data: Medical history, diagnosis, treatment information, x-ray and imaging records

  • Appointment and Treatment Information: Visit dates, procedures, examination notes

  • Financial Information: Billing and payment information

  • Web Traffic Data: IP address, cookie data, browser information

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Providing health services, carrying out diagnosis and treatment processes

  • Appointment making, information and reminder procedures

  • Fulfillment of legal and regulatory obligations

  • Patient satisfaction studies

  • Execution of financial processes

  • Management of the website and digital platforms

4. Transfer of Personal Data

Your personal data may be shared with the following parties in accordance with KVKK and relevant legislation:

  • Republic of Turkey Ministry of Health and affiliated organizations

  • Social Security Institution and other official institutions

  • Contracted laboratories, imaging centers, and other healthcare providers

  • Financial advisory firms, banks and payment institutions

  • Web infrastructure and technical support providers

  • Judicial and administrative authorities in case of legal liability

5. Method and Legal Reason for Collection of Personal Data

Your personal data may be collected verbally, in writing or electronically through the website, call center, clinic applications, forms and digital platforms.

Legal reasons for data processing:

  • Your explicit consent

  • Performance of health services

  • Establishment and execution of the contract

  • Fulfillment of legal obligations

  • Our legitimate interests

6. Your Rights as a Data Owner

In accordance with Article 11 of the KVKK, you have the following rights:

  • Learning whether your personal data is being processed

  • Requesting information about it if it has been processed

  • Learning the purpose of processing and whether it is used appropriately

  • Learning the third parties to whom it was transferred, either domestically or abroad

  • Request correction if it is incomplete or incorrectly processed

  • Request deletion or destruction within the framework of the conditions stipulated in the KVKK

  • Request notification of transaction results

  • Objection to a result that is against you as a result of analysis by automated systems

  • Claiming compensation if you suffer damage due to unlawful processing

7. Application Method

If you wish to exercise your rights specified above, you can contact us through the following channels, along with documents confirming your identity:

  • Email: info@dentbonova.com

  • Written application: With a signed petition to our clinic address.

  • With KEP address (if any)

Your applications should be submitted at the latest Free within 30 days is concluded as.

8. Cookie Policy

Our website uses cookies to enhance user experience, perform analytics, and ensure technical functionality. You can change or disable cookies through your browser settings.

9. Updates

This policy may be updated in line with changes in legal regulations or service content. The current version is always www.dentbonova.com It is published at .

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